FAQs Casa Nahia – Information for Pilgrims and Travellers

Welcome to Casa Nahia, a sustainable rural accommodation in Lorca, Navarre, ideal for pilgrims on the Camino de Santiago, cyclists, motorcyclists and travellers looking for comfort, peace and quiet, and full amenities. Casa Nahia is one of the top-rated accommodations for those looking for a place to stay on the Camino de Santiago through Navarre and services tailored to all types of travellers. On this page you will find clear, up-to-date answers to the most common questions before and during your stay.

BEFORE THE ARRIVAL

 1. When is the payment made?

  • During the 14 days prior to arrival charged to your bank card.
  • If you prefer to pay in cash, just let us know and we'll sort it out. A pre-authorisation will be made on your card.

2. Can I check in online?

Yes. You will receive an automated email to complete the check in online. If you have any difficulty, you can do it at reception without any problem.

3. What is the check-in time?

Reception is available from 15:00 to 22:00. If you expect to arrive later, please let us know so we can arrange your keycode access.

If your room is ready before 15:00, we will send you a message so that you can check in whenever you wish.

4. Do you accept luggage sent by courier?

Yes. Casa Nahia accepts backpack and luggage collection sent by transport companies on the Camino de Santiago.

At reception we have envelopes from various luggage transport companies. 

5. Is there a secure garage for bicycles and motorbikes?

Yes. We have a large garage with CCTV, with sockets for electric bikes and access via an RFID card.

6. Are there charging points for electric vehicles (EVs)?

Yes, we have 4 EV charging points. They are activated using the Casa Nahia RFID card, which also unlocks doors and room doors. The cost is settled at check-out according to kWh.

7. Do you have free parking?

Yes, the outdoor car park is free, quiet and right next to the house.

8. When to book dinner or breakfast?

You can book them when making your reservation online, before arrival, or directly at reception. For dinner, we need 1 hour’s preparation time. Menu: https://casanahia.es/menu

DURING YOUR STAY

1. Can it be cooked?

  • The kitchen is for shared use and is designed for simple food preparation.
  • The induction hob can only be used from 18:00 to 21:00.
  • If you wish to prepare simple dishes using your own ingredients (including breakfast), a daily supplement for the use of kitchenware applies.
  • The oven can only be used for pizzas and bread.

2. Can I consume my own drinks?

Casa Nahia offers a selection of drinks for guests.

To ensure the smooth running of the service and to avoid additional waste, we kindly ask you not to consume outside drinks. Should you do so, the corresponding daily supplement will be applied.

3. Can I charge an Electric Vehicle?

Yes, we have 4 VE chargers.

Garage

1. Can I keep the bikes in the garage?

Yes, the garage is shared between bicycles and motorcycles.

2. Can I keep the motorbike in the garage? 

Yes, the garage is spacious.

3. Can I park the car in the garage?

No, the garage is only for bikes and motorbikes.

4. Can I clean bicycles or motorcycles?

Yes, we have hose and pressure washer.

LAUNDRY

1. Is there a laundry and drying service?

Yes, we have 3 self-service washer-dryers and a large washing line to the south under the solar pergola.

2. Is there clothes iron

No, we do not have an iron.

3. Can I dry my footwear? 

Yes, we have boot dryers for hikers and pilgrims.

4. Can I clean the mud off my boots?

Yes, outside we have a pressure washer.

MORE INFORMATION

1. Is Casa Nahia Sustainable?

Yes, we are one of the most sustainable accommodations in Navarre:

  • Solar energy with batteries and thermal storage

  • Recyclable materials

  • Organic vegetable garden and locally sourced produce

  • Home automation for energy efficiency

  • EV charging using energy generated at home

  • Reuse of glass packaging

Do you allow pets?

No, we don't allow pets.

3. What is the access like?

We meet standards of accessibility and we have a lift. The doors open with a code or card. Address: 9 Carretera de Pamplona, Lorca (Navarra), in peaceful surroundings with beautiful scenery.

4. Is there a self-service area for food and drinks?

Yes. We have ready-made meals, pizzas and a self-service drinks area.
Drinks and food are noted on each table’s bill and settled at the end of the visit.

5. Is there a restaurant-style dinner service?

We recommend several nearby restaurants. Furthermore, we offer home-cooked meals for pilgrims, subject to prior booking and availability. Menu: https://casanahia.es/menu

6. Is there a bar service?

Yes, in a format self-servicesoft drinks, coffee, beer, wine, cider, juices, etc.

7. What are the beds like?

Mattresses from high-end, with several layers of hygiene:

  • Bed bug mattress cover

  • Cotton comfort cover

  • Breathable leak-proof cover The bedding is of quality.

8. What types of pillows are there?

Each guest has two pillows to adjust your comfort.

9. Is there a TV and Netflix?

Yes, all the rooms have 55” LG OLED Smart TV” y wireless headphones to enjoy without disturbing others.

10. Do the double rooms have 2 beds?

No, they have a single 1.50 m double bed.

11. Do triple rooms have 3 beds?

No, they have two beds:

  • 1 double bed, 1.50 m

  • 1 single bed (0.90 m)

12. What is the Deluxe Family Room like?

It is an internal double room with two separate spaces, each featuring:

  • Smart TV and wireless headphones

  • Private washbasin

  • Soundproofed doors. Ideal for families or friends. The mountain views are spectacular.

13. What are the reception hours?

Of 8:00 am to 10:00 pm, with flexibility depending on availability. Outside those hours we cater for emergencies and late arrivals with prior notice.